At EEGames, we are committed to processing and delivering orders in a timely and reliable manner across eligible locations in Nigeria.
Order Processing
Orders are processed after successful payment confirmation unless otherwise stated.
Processing begins once payment has been verified and may take up to 12–24 business hours, depending on product availability, order volume, and verification requirements.
Orders placed outside business hours, on weekends, or on public holidays may be processed on the next business day.
Delivery Timeline
Estimated delivery timelines are as follows:
- Lagos: 1–2 business days
- Abuja / Port Harcourt: 1–3 business days
- Other major cities: 2–4 business days
- Outside major cities / remote locations: 3–7 business days
Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, security restrictions, and location accessibility.
Delivery Fees
Shipping fees are calculated based on:
- delivery location
- product size and weight
- order type
Applicable shipping charges are displayed at checkout or communicated before dispatch where necessary.
Delivery Conditions
Customers are responsible for providing complete and accurate delivery details, including:
- full name
- valid phone number
- accurate delivery address
EEGames will not be responsible for delivery delays or failed deliveries resulting from incorrect or incomplete customer information.
Delivery Delays
While we work to ensure timely delivery, delays may occasionally occur due to circumstances outside our control, including:
- courier delays
- weather conditions
- public holidays
- restricted access locations
- security concerns
Where delays occur, customers will be updated accordingly.
Delivery Confirmation
Customers may be required to confirm receipt of delivery upon successful handover of goods.
